亞洲輔導學報



Quality Improvement: Managing Effective School Guidance and Counselling Service

1998.第5卷第1及2期(Vol. 5 Nos. 1 & 2).pp. 75–86
 

Quality Improvement: Managing Effective School Guidance and Counselling Service

改善質素:有效的輔導服務管理

Ching-Leung LUNG & Yuk-Yee LUK FONG(龍精亮、陸方鈺儀)

Abstract

This paper examines the management and evaluation of school guidance and counselling service in Hong Kong. A school-based model which has the potential to improve the quality of school guidance and counselling service is proposed. The model consists of a management component and an evaluation component. The school-based strategic management component is used as a mechanism to improve the quality of guidance and counselling service. The evaluation component includes curriculum and programme, personnel, and resources and policies. Evaluation is viewed as an ongoing process to improve the quality of services.

摘要

本文是探討學校輔導服務在香港之管理和評鑑。為提高輔導服務之質素,本文建議採用一個以學校為本位之模式,此模式包括管理和評鑑兩個元素,其中校本策略性管理是用作提升輔導服務質素之機制,而評鑑則包括課程與規劃,人力調配,資源和政策三方面。在此模式中,評鑑是被視為一持續不斷的過程,用以改善服務的質素。